- Completely instant-play
- Vast selection of games
- Available in German, English, Finnish and Spanish
- Live chat
- Several country restrictions
- Live chat not available 24/7
Table of Contents
Platincasino test and rating 2021
Important note: As of now, Platincasino is implementing the regulations that have been in effect since July 1, 2021. Therefore, it comes to significant changes especially in terms of gaming 🎰 opportunities and deposit or stake, where there is a clear limitation. There will also be sensitive “corrections” in the win rates, which will have an impact on fairness. That is, the average payout ratios of formerly ~96% are lowered to values around 84%.
Who decides for the first time for the registration, which can also look forward to 20 free spins without deposit after a deposit then follow another 120 free spins for Book of Dead.
A good first impression is of course just the beginning here. The operators have purposefully chosen to unite several top developers under their umbrella – including NetEnt, Bally Wulff, Blueprint, Play ‘n Go, NetEnt, iSoftBet as well as various others.
So boredom does not arise here so quickly. The categories are also versatile. With the portfolio covers the Platincasino a quite large target group.
- Tailored for mobile devices
- Real Merkur games – now from RTG
- Clear website structure
- First-class service
- Payment with Apple Pay possible
- No notable
Detailed review of Platincasino
The site as such is well structured and gives you an insight into all relevant areas even without prior registration. For example, you can learn about bonus offers and promotions. And: You will meet real Merkur ⭐ games right at the beginning. These are now operated by the original developer Reeltime Gaming.
What we lack, however, is detailed information about the payout rates. The Platincasino payout odds as such, on the other hand, are displayed in the respective payout tables as soon as you have decided on a slot. Classics are subject to the original sets of rules. So here it should actually be clear to everyone what sums can be achieved depending on the stake and selected bet.
These games at Platincasino are worth playing:
- Eye of Horus
- El Torero
- Book of Dead
- Fishin’ Frenzy
We have looked around a bit on the site, but could unfortunately no tables with odds find. This would probably be just as impossible for the operator as for us due to the large growth. Regardless of odds, it is above all the uniqueness with which the Platincasino knows how to convince.
The games of the provider are by their own account distinctive. Our casino testers were particularly impressed by the 3D slot machines in HD quality. They provide a realistic, lively backdrop in every round, which is hard to resist. And also in terms of classic gambling, the Platincasino knows how to inspire its guests. In fact, no section has been left out.
For all those who have little experience with online gaming, there is of course a reliable, easily accessible support at Platincasino. It answers all questions that may arise – including topics such as the individual bonus offers, VIP rewards and the like.
Our editorial team can only confirm this statement. Anyone who asks will receive transparent answers on the subject of winning odds 🏆 and payout rates – in Canada, of course.
We have looked around in the slots section and checked various slots. The theoretical payback was in all cases rarely below 95%, which clearly speaks for the fairness of said companies.
If you want to benefit from even more attractive odds at Platincasino, then you should definitely take a look at the special variants of the classic table games. Through additional bets like sidebets, there are significantly better chances of one or the other top win. Compared to slots, table games are significantly more complex. So, in principle, it can’t hurt to study the game rules of the preferred version first.
Any information that is missing on the Platincasino website, you can always ask the support. Otherwise, of course, it helps to find out about providers and odds on the net. All Platincasino partners are considered fair and reputable with good reason.
Of course, as a player you should always exercise a certain amount of skepticism – especially when it comes to playing for more than just a few cents. We can assure you at this point that the winning odds at Platincasino are absolutely fair. And also the payout rates, which are rarely below 95%, speak a clear language.
That there are various differences between game developers and rubrics, this is common in the industry. The goal should be to find a balanced mix of frequent and high payouts at Platincasino. On the other hand, you should also not put the fun of the game as such in the background. The more you let winnings become a minor matter altogether, the greater the joy over each of your successes
The game offer
At first glance, the portfolio is a typical one – at least if you compare it with the gaming offer of other modern casinos. The high score is given to Platincasino for its “rarities”. Merkur games or Reeltime Gaming slots are not found on every corner today. Also Gamomat games are represented rather rarely in online casinos.
The exclusive offer makes the Platincasino particularly attractive – especially for Merkur fans who want to save themselves the often tedious journey to the nearest arcade.
All games are clearly sorted. There are the sections Slots, Top Games, Slots and other filters. Under Filter, you can easily search for slots from the preferred manufacturers – including Merkur, NetEnt, Play ‘n Go or Gamomat. Boredom is clearly a foreign word for Platincasino customers. The concept clearly stands out from the crowd. For this reason alone, the provider has truly earned the score we awarded it for its range of games.
- Authentic Gaming
- Stake Logic
- WMS Gaming
Deposits and withdrawals to the customer account
When it comes to the selection of payment methods, we would have to give the company full credit in our test without envy. It is even possible to deposit at Platincasino with Apple Pay. In this respect, we can really praise the provider. This fact alone clearly indicates that we are dealing with an absolutely reputable company.
Here is an overview of the allowed payment methods:
1.Deposits by bank account
- Instant bank transfer
2. Top up betting account with prepaid cards
3. Wallets (electronic purses)
- Apple Pay
After logging in to Platincasino, you can click the “Deposit” button at the very top of the page. Now you will be shown all the options. You first select a payment method – for example Neteller, Trustly or even a major credit card. In the next step, you decide on a deposit amount. As already explained, this must be between 10 and 5,000 euros.
Below the line you will find the option to enter a bonus code. Who wants to claim the starting balance of Platincasino, which enters here quite simply “WELCOME”. If you waive the bonus code, it goes without a welcome package and thus also without turnover requirements in the game.
It is important, that the chosen account is issued to the same name as the Platincasino player account. So you also have here – as in all reputable online casinos – no possibility to help themselves to accounts and cards of third parties. This ensures that there is no fraud on the part of the customer.
In the cashier area you can easily track which bookings have been made in the past. This way you get a long-term overview at Platincasino and ultimately always keep control over your finances. Deposits at Platincasino are made free of charge.
The payout is smooth with this provider – as long as Turnover requirements have been met and the account is verifiedt. On the subject of verification, Platincasino gives its users valuable tips along the way. As a rule, a few documents are sufficient, which can be submitted here without any problems. On the one hand, the ID should be copied, on the other hand, the provider requires a current proof of address.
Account statements may also be required depending on the payment method chosen. As tedious as the process may seem, it is more important to protect players from third-party access in the best possible way. The data is of course treated confidentially at Platincasino.
You have the option to verify ✅ your player account early. This way, you avoid long waiting times when making your first withdrawal. In itself, Platincasino works extremely fast and ensures that you have your money in your account or wallet after just three to four business days. The payment methods are almost identical to those of the deposit. The exception to this are systems such as Paysafecard. If you have opted for this, the payout is made classically by bank transfer.
This is how winnings withdrawals work at Platincasino:
- Bank transfer
- Apple Pay
Withdrawals are also possible up to a maximum of 1,000 euros and already from 10 euros credit. Those who have won higher sums have no choice but to pay out their money in stages.
The customer service
If you need support, you can be sure: At Platincasino, no one is left alone with questions and concerns! The operators write: “We offer help in the fastest way possible.” Our editorial team has therefore not only checked the contact options, but above all tested how quickly the support responds.
Platincasino has met all expectations on that point. Although there is no 24/7 support, the employees are still available to help you every day – between 9 o’clock in the morning and midnight. Those who need quick answers should first take a look at the clear yet comprehensive FAQs.
Most of the time, this makes personal contact unnecessary. If not, you can reach the team at Platincasino via live chat as well as via email. There is a point deduction from our side, because it lacks a hotline. After all: you can contact the employees and then at least get a fax number. This is ideal for sending documents for the required verification.
How to reach Platincasino Support
- Phone: The provider has not set up a phone number, but there is still the possibility to communicate by phone with the Platincasino customer service. Give your phone number by mail or chat, you will be gladly called back. Usually this takes no longer than a few minutes.
- Email: If you prefer to write or send documents to the support, please direct your message to email. Especially the verification can be carried out in this way particularly quickly and easily. Electricity bills and copies of ID cards, you can simply scan or well readable photograph to attach them to the email.
We experienced the staff as friendly and competent. Of course, a Canadian-speaking team is at your side at Platincasino, which will take care of all concerns within the shortest possible time. Even by e-mail, the responsible persons respond quickly and help where help is needed.
In order to be able to start even faster, we recommend that you first take a look at the FAQ page. There is no lack of information and facts at Platincasino. Especially on topics like bonus promotions, turnover requirements, payments and co. you will find numerous details on the website, which will make it easier for you to get started.
Even at first glance, Platincasino looks very attractive. We have the well thought-out design of the website to thank for that. There are colorful advertisements, but essentially the operators have opted for a rather plain look. As a result, the preview images of the games stand out well against the background. Moreover, this simple elegance ensures perfect loading times as well as ideal performance at Platincasino 🌟.
The Platincasino website structure is also impressive. At the top you will find initial information about the bonus offer. Below that, there are the game categories and the option to register or log in. Once you have selected a category, you can easily sort the collected games. Especially in terms of handling the Platincasino website is optimal for beginners as well as experienced customers.
According to the operator, there are now over 1750 games. Accordingly, we were concerned whether a good website structure is even feasible with this gigantic portfolio. In fact, however, it is quite easy to find one’s way around Platincasino.
On the one hand, there are game categories such as Slots, Top Games, Slots, and on the other hand, you can search specifically for manufacturers. In addition, there are other filters that make it easy for you to search specifically for preferred games.
We also took a closer look at the topic of transparency on the Platincasino website. At the bottom you will find details about the operator, licenses as well as seals of approval. In addition, you can contact support with one click or find out more facts.
All in all, you can expect a really successful website. Those responsible have deliberately dispensed with “bells and whistles”. As befits an innovative provider, the visuals do play a role, but the focus here is also on the range of games, winning odds, transparency and other aspects.
The age of the cell phone only plays a minor role. The team at Platincasino has designed the web app to work smoothly even on slightly older models and load games without long waiting times. However, if you want to benefit from the first-class performance and not experience any interruptions, you should make sure you have a stable Internet connection as usual.
There aren’t too many Merkur games 🎰 on mobile, but there are plenty of alternatives. If you choose Platincasino Mobile, you can get right into the game without an app download. It is absolutely irrelevant which smartphone or tablet you own. In fact, Platincasino relies on a mobile website that is accessible to everyone thanks to modern browsers.
You can therefore save yourself the app download. One advantage of this variant is the much larger game selection. Fancy a taste? Then open the website on your PC and simply filter the games by “mobile”. You’ll be surprised how much variety Platincasino offers you on the go!
Platincasino is available for mobile use on the following devices:
- iPhone and iPad
- Samsung Galaxy
- Windows Phone and more
According to the provider, deposits and withdrawals can be made at any time without effort. This applies to both mobile devices and desktops. Customers are spared differences in the checkout area. Those who prefer transactions by credit card or online wallet, for example, can complete these when and where it suits them best.
The new customer bonus
Whoever registers for the first time at Platincasino and deposits at least 10 euros, is entitled to the welcome bonus. 100% up to 250 euros are currently available for all new customers as a welcome package. Although the sum is not the highest that has ever been donated by a casino. But you can expect clear requirements and bonus conditions with this provider, which can be fulfilled in the truest sense of the word easily.
After registering, you will receive 20 free spins in Book of Dead for free! For the first two deposits at Platincasino you can get 100% up to €200 for the first deposit with the code “WELCOME” and for the second 100% up to €50 with the code “HAPPY2WELCOME”.
You also automatically secure the 30 free spins after your first deposit and another 10 free spins per day after a deposit made. The offer is also valid only once per household, person and IP address. Further promotions are of course possible. The attempt to “trick” the provider and secure a bonus 🎁 multiple times, which inevitably leads to exclusion from the casino.
Those who follow the guidelines only have to fulfill the turnover requirements.
First, your own money is used to play. If the account balance is at zero, it goes to the conversion of the bonus money. The advantage is that you can use all games without any problems.
Let’s assume you use the welcome offer completely. 200 euros are invested, another 200 euros are credited to you by Platincasino. As soon as a turnover in the amount of 10,000 euros has been reached, you can have all amounts played beyond that paid out at any time.
The fact that you only have two weeks to do this, however, is certainly somewhat difficult for some casual players. It seems all the more sensible to concentrate exclusively on slots, at least in the first 14 days. If you wager 10 euros, this sum will be credited in full.
As mentioned before, the Platincasino Bonus 2021 can be used only once. To receive it, you need to enter the bonus code “WELCOME” in the designated field when making your first deposit. Who forgets this, automatically forgoes the starting balance, but is also bound to no special conditions.
At least in the case of smaller deposit amounts, you should accept the offer. You are guaranteed to reach the required goal quickly, so that you can subsequently pursue your favorite games without any worries. Overall, the Platincasino bonus can be described as fair – even if the conditions may not be the easiest.
Use welcome bonus at Platincasino – this is what matters:
- 100% up to 200 euros on the first deposit
- 100% up to €50 on the second deposit
- 20 free spins for Book of Dead
- Bonus only available with code WELCOME
- 10 Euro minimum deposit
- 25 times total sales within 14 days
Security: how reputable is the platinum casino?
Whoever decides to play at Platincasino is betting on a serious and fair provider. At least these are the experiences we have made in the last months. Now let’s turn our attention to the facts. After all, they say quite a lot about groups in the industry.
The Red Rhino Ltd. acts as the operator of the casino. Licensed and supervised by the MGA Malta, but also in Curacao. Accordingly, one can say the company is doubly secured. Only those who meet the strict requirements of the gambling authorities have a chance to get the coveted gambling licenses. Games are played on the basis of EU legislation. This alone enables Platincasino ⭐ to be active in Canada as well.
Whether with or without a login, Platincasino staff are always on hand to help and are very clear about the questions that are asked. For example, we wanted to know if the stated deposit and withdrawal limits are really that low. We were answered directly that it is possible to request several withdrawals in a row at any time.
So, if you win the big jackpot, you are guaranteed to be paid not only 1,000 euros of it. In fact, the transactions are a little cumbersome, because the limit is not the highest. However, there is no doubt about the seriousness and, above all, the security of the payment methods offered. More on this below in the big Platincasino test.
The Platincasino is very well positioned. Even we were surprised by the range of games, because already five years after the starting signal, the operators have managed to integrate over 1,750 slots, classics and live games. Almost all games can be used for free. The exception here is also the live casino, which, however, requires no more than 10 cents bet from you.
In the fact check, the bonus naturally also played a decisive role. Indeed, 250 euros for new customers are not necessarily what we would call outstanding. After all: The turnover conditions prove to be easy to fulfill.
The Platincasino website was exclusively tested by us. Here, the Platincasino impresses with a simple menu navigation as well as easy-to-understand sections. The biggest plus point are the game instructions, which are offered for almost all slots. This makes it even easier to get an impression in advance of the registration.
You can use Apple Pay as well as various other payment methods to fill your player account at Platincasino. Withdrawals are just as fast and secure. In fact, the casino provider 🚀 is one of the fastest we have ever tested. Even the traditional bank transfer takes no longer than two to three days.
All deposits are made at Platincasino in real time. The company is also one of the fastest when it comes to paying out winnings. Even the classic bank transfer takes no longer than three business days according to the operators. We have tested whether this can be true at all. In fact, the processing takes place directly, we could see the paid money mostly already after 48 hours on our account.
For some time now, the company has really been offering its players everything their hearts desire – from over 1,000 slot machines from top manufacturers, to the live casino, scratch cards and, of course, the option to play on the go on your smartphone or tablet. However, Platincasino owes its greatest success to its Merkur slots.
These are now operated by Reeltime Gaming, but have become known under the Merkur brand. Nowadays, almost everyone who has ever played in an online casino is familiar with titles like El Torero. All in all, you can expect a very special portfolio here. Many of the cooperating developers have so far gotten involved with only a few companies. The cooperation with RTG, Gamomat and Co. is therefore the great unique selling point with which the Platincasino can easily hold its own against the competition.
This speaks for the platinum casino:
- Innovative, young and varied
- Exclusive mobile games
- More than 1750 slots and classics
- Simple registration
- 250€ Welcome Bonus
- Official regulation of the MGA Malta
- Support available daily
Let’s move on to the personal experience we had with Platincasino’s customer support. Although there is no phone number, it is still possible to have the team call you back. Within the service hours between 9 in the morning and midnight, the employees respond extremely quickly. This applies not only to the callback service, but also the live chat is immediately available for you.
Because it is not immediately apparent in the bonus conditions, we asked in the chat whether the turnover can also be achieved in the live casino. The answer followed in under two minutes. Certainly, it can take a little longer with larger numbers of visitors. Even on weekends and in the evening hours, we rarely had to be patient for more than 10 minutes. E-mail traffic is a bit slower. Who can wait half an hour, for which this contact option is nevertheless ideal.
Of course, we have also played on mobile to be able to better assess the offer of Platincasino in that point. Surprisingly, you don’t have to do without almost anything as a player on the go. The operators have set up a mobile website that offers you just as much variety as at home.
As soon as the line gets worse, your game saves are already saved. So you will not lose any money even in case of a dead line. This makes Platincasino one of the best mobile providers today. Another advantage is that you do not have to install any apps. Platincasino mobile is open to you directly in the browser.