Wheelz

Wheelz Casino review and rating

Wheelz has freshly gone online in January 2021. The name makes you sit up and take notice, as the “z” in it is probably an intentional association with Wildz, another offering from the operating company Rootz Ltd. based and licensed in Malta. Wheelz is the third online casino of the group, as Caxino also belongs to the Rootz Group.

The experience of the operator is also noticeable in our tests in many areas. For example, the bonus offer for new customers is impressive: 20 free spins 🎰 are given immediately after registration – a deposit is not necessary. From 20 euros, there is also the possibility to claim a 100% bonus up to 300 euros as well as further Wheelz Casino free spins. The VIP program, Daily Cash Drops and other campaigns round off the offer.

Prominent assistance is provided to players at Wheelz by none other than David Hasselhoff, who acts as brand ambassador for the casino. Only in Austria is the Baywatch and Knight Rider legend currently not to be seen in connection with the operator, here “the Hoff” is already advertising for the Gumpoldskirchen-based competitor Admiral.

Also the customer service cuts, as with the Rootz Group was not to be expected differently, very solidly. 24 / 7 employees are available within the shortest time for concerns.

Around 30 of the providers cooperating with Wheelz have been made accessible to Canadian players – including many renowned brands such as Play `n Go or also NetEnt. More than 1,300 slot machines are offered, but live tables and digital classics are completely missing from the portfolio.

Important to know: Wheelz, as MGA Malta Casino, has implemented the local provisions of the transition phase. There is a 1 euro bet limit and a deposit limit of 1,000 euros per month.

🚨 From 18+, note the terms and conditions, a maximum of € 1 stake per spin. This also applies to achieving the bonus wagering requirements.

Our experience with Wheelz: Detailed review

Wheelz is certainly competitive, because thanks to Wildz and Caxino, the operator has already gained a lot of experience and brings this to his latest project. Nevertheless, it is important to take a very close look at brand new brands like Wheelz, and with the many positive aspects, we have also found a few places where there is undoubtedly room for improvement.

The win rates at Wheelz Casino

The payout rates at Wheelz are stated transparently for customers on the site. Besides that, it is noticeable that Rootz Ltd. works with the usual win rates of the respective developers. This also shows a direct comparison with the newcomer 20Bet.

Three of the samples were:

1. Microgaming classic is more than generous – especially since there are 243 ways to win in the game, in addition to various extras.
2. Play `n Go was able to score with the Reactoonz successor quite some time ago. One reason for the popularity is also here the RTP, which is given with 96.20%. In addition, the odds for various combinations and bonus features are solid in themselves.
3. Developer Gamomat is just behind the two aforementioned machines with 96.15% RTP, making it competitive as well.

The examples listed are only a small excerpt from the extensive portfolio and example of the fact that Wheelz is very accommodating to its customers, especially in the area of odds. Fair profit opportunities are ultimately always a sign of seriousness.

The Wheelz Casino game offer

The customer can choose from over 1,300 games 🎲 from just under a dozen software providers, and these are divided into several sections. In addition to main categories, there is sorting by features, such as sticky wilds, cascading symbols or even respins.

For a simple structure provide the menu items at the top of the Wheelz Casino website, so that despite the ever-growing portfolio so far the clarity is very well maintained.

The categories shown here are available in the main casino:

• Popular games
• Slot machines
• Classic
• High volatility

A look at “All Games” makes sense, because there all brands are listed alphabetically and the respective machines are clearly arranged. The “Classics” section is actually a bit misleading – especially since the logo displays two playing cards. Here, Canadian customers do not have table games at their disposal, but rather it is about Classic Slots, i.e. slot machines that, for example, only offer three reels as well as few to no special functions.

Reason: In Canada, the 1 euro betting limit also applies at Wheelz. Likewise, no more than 1000 euros may be deposited per month.

The screenshot shows the Wheelz Casino page. With the red arrow we have highlighted the “classics” to which we refer in the text.

Even if the provider thus only adheres to the transitional provisions, there are in the casinos without limit with significantly greater choice available.

Software Provider im Wheelz Casino

Deposits and withdrawals to Wheelz customer account

In order to be able to deposit, it is essential to set up a personal player account. As soon as the registration is complete, you can log in. After that, all you have to do is click on “Pay in” in the top left in the personal customer area of ​​the website.

Essentially, the Wheelz Casino relies on proven means of payment 💳 – including Skrill , Paysafe account and instant transfer. Deposits are free of charge, the credit is also made in real time with the online transfer, which is offered as an alternative.

The concept of payment transactions can be described as typical, innovations such as crypto currencies at 20 Bet have not yet existed here.

IMPORTANT: Already at the deposit you should consider that the payout must also be made here with the same method and it can sometimes come to strongly varying processing times depending on the selected variant.

Deposit Limits

• A minimum deposit of 20 euros is the fixed requirement at Wheelz Casino. This amount is also sufficient to qualify for a bonus.
• Wheelz also adheres to the guidelines in Canada, so that the upper limit is 1,000 euros per month . The aforementioned CashtoCode concept is an exception, because the credit codes can be used to deposit up to 400 euros.
• A limit of 150 euros per deposit applies to the MyPaysafecard account .

How reliably does Wheelz perform profit payouts?

Non Sticky Bonus is granted, withdrawals of own funds are possible after only one playthrough. From experience, withdrawal requests are processed reliably.

Whoever plans to make an early withdrawal will be informed directly about the fact that in that case there will be a cancellation of the bonus balance 💰. This knowledge facilitates the decision. If, on the other hand, the turnover is reached, winnings are paid out on request to the accounts and credit cards or e-wallets with which the deposit was previously made.

Withdrawal Limits at Wheelz Casino

The Wheelz Payment page states that a minimum amount of 20 euros is required for withdrawals. There is no concrete information about maximum amounts on this page. Our experience has shown that Wheelz has not set any upper limits.

In summary, this means:

• 20€ minimum withdrawal amount is required
• A maximum amount per month is not specified
• Limits may vary depending on the payment provider

This result has confirmed us also the support on inquiry once again.

In the terms and conditions, we came across another interesting detail during our research: According to these, further processes for account verification can be carried out from a certain withdrawal amount. This applies to withdrawal requests starting at €1,000 or several individual withdrawals that total at least €2,000. Even stricter checks may occur from the limit of € 3,000.

The customer service at Wheelz

The Wheelz Casino offers a 24/7 service in English. The following contact options are available:

• Live chat: language selection possible in advance
• Email: [email protected]

The speedy processing of customer requests was particularly evident in the Wheelz Casino Live Chat. It takes a few moments to be connected to an employee.

It does not report “The Hoff” himself , but usually a English-speaking support staff is available.

By preselecting the language, someone who either actually speaks Canadian or who provides suitable answers with a translator answers immediately.

The use of this program is pointed out at the very beginning of the conversation. Our initial skepticism was not confirmed: Because qualitatively, this is obviously very good, because it comes to no communication problems. All concerns were solved so quickly.

In addition, we must praise the support at Wheelz for its expertise. The employees are very familiar with all important topics around casino, games, slots, bonuses 🎁, payment transactions, but also the new regulations.

Who does not want to go into direct dialogue, can optionally ask questions via the address email. However, you should allow a few hours here, because contacting by email takes a little longer processing time.

The available FAQ page is very extensive and thus already covers a large part of all concerns. The only point of criticism is the lack of a hotline for non-VIPs (only players with this status have access to the telephone information service), although Wheelz compensates for the omitted contact option in the best possible way with its live chat and e-mail support.

You can find out how to achieve VIP status in the Wheelz customer service test. (coming soon)

The Wheelz Casino App

Mobile entertainment is also offered at Wheelz. Almost all slot machines as well as various slots features can thus be tried out at any time – regardless of when and where there is just a little time to play. Rootz Ltd. relies on a Wheelz Web App with HTML5. Thus, one is completely spared downloads. The concept of the site is simple, the sections are structured in the same way as on the desktop.

Clear structure of mobile website

It is noticeable that the Wheelz Mobile App for smartphones and tablets initially displays everything in English. However, a few simple steps are all it takes to switch the language to English. Customers who already have an account can use the familiar access data in the web app.

Registration as a customer can of course also be carried out on the go. The registration button is clearly visible in the lower area of ​​the Wheelz Mobile 📱 website, the form guides players through the simple registration process just as quickly as on the desktop .

All advantages including the offered campaigns – including the Extra Wheel – are also available in the mobile version.

New Customer Bonus at Wheelz Casino

Freshly registered customers will receive 20 Wheelz free spins without deposit for their first day. Those who additionally opt for the qualifying deposit of 20 euros or more will receive a further 100 free spins in packs of 10 as well as a 100% bonus up to a maximum of 300 euros.

In your own bonus account you will see for which slots the offered Free Spins are valid. The respective sets are valid for 24 hours and expire if they remain unused.

The Wheelz Non Sticky Bonus is advantageous because there is the possibility to withdraw your own credit early (after playing through once). Those who make this decision forgo the bonus balance, as it is immediately canceled.

Even more important: Risk hedging is not allowed for game stakes. In addition, all the aforementioned conditions must be taken into account, otherwise Wheelz reserves the right to cancel the welcome bonus as well as free spins from the customer’s account.

Further promotion at Wheelz

For existing customers, this online casino offers a potpourri of various extraordinary offers. Among them is the Extra Wheel, which occurs randomly and can provide rich rewards.

Or the Wheel of Spinz, which gives out free spins or real money bonuses 💰. The latter is directly related to the VIP program.

VIP customers can reach a maximum of one new level per day, which is immediately rewarded with free spins, real money, bonus credits or the like.

Security: how reputable is Wheelz Casino?

As stated at the beginning, Wheelz is the th product of Rootz Ltd. The company was founded in 2018 and has already made a name for itself in the scene with Wildz as well as Caxino. Those who choose the new Wheelz Casino will now also benefit from the group’s experience.

Also with Wheelz Rootz works as usual extremely transparent. Thus, detailed group information or even the terms and conditions are made easily accessible to the user.

This is what the web archive says about wheelz.com:

The license required for the operation of online casinos was granted to Rootz Ltd. on April 30, 2019. However, the starting signal for Wheelz Casino was given much later, at the beginning of 2021. Until then, the domain wheelz.com has already come a long way. According to the archive, it was registered for the first time in October 1999.

At that time, it was all about the money that visitors to the site could earn by surfing. In the meantime, Wheelz has changed quite a bit. The acquisition of the domain by today’s operator could hardly be more appropriate, because here again the marked “Z” occurs, which can now be seen as a kind of red thread of the operator.

More Safety Precautions at Wheelz

Already during the transmission of sensitive data, SSL encryption is performed according to current standards. In addition, Wheelz acts in many areas according to the transitional regulations specified in Canada to the future planned licensing procedure. Regulations such as wagering and deposit limits are adhered to and thus the highest values for player protection 🔒 are maintained.

Various protection options are also available for players, including

• The panic button locks accounts for 24 hours
• A playing time limit can be set individually
• Loss limits can be set in the personal account
• 1,000 euro deposit limits further manually reducible
• Independent self-exclusion in the event of imminent gambling addiction

Our conclusion to the Wheelz Casino test

NetEnt, BTG or Play `n Go, but also on interesting newcomers.

The range of campaigns and rewards for loyal players and regular customers in particular stands out clearly. Wheels of fortune regularly decide on the rewards, which not only VIPs of the upper levels can achieve.

With free spins before the first deposit, there is already from the first day the chance to benefit from the registration.