- Holder of UKGC license
- 0-24 withdrawal timeframe
- Live Chat
- Mobile-friendly design
- Live chat facility not working round the clock
Vegas Hero Casino review and rating
Vegas Hero is withdrawing from the Canadian market as of 01.07.21 and closing its doors.
Unfortunately, Vegas Hero is no longer open to players from Canada. If you are looking for a good and reputable online casino, you will always find what you are looking for on essionslive.com, because we test and present the best providers in the industry.
According to the motto “Heroes. Vegas. No limits”, first-class games from various providers – including Net Entertainment, Quickspin, Microgaming, NextGen Gaming or even Play `n Go – are offered here.
The renowned provider Evolution Gaming 🚀 is responsible for the provision of the Vegas Hero Live Casino.
The Vegas Hero Casino sweetens the debut of its new customers with a bonus up to 1,000 euros. In addition, 50 free spins beckon directly after registration.
- Optimized for mobile entertainment
- More than 1000 games
- Exceptional promotions
- Secure payment methods
- Ingenious VIP concept
Extensive review of Vegas Hero Casino
This is actually everything we focused on in the Vegas Hero Casino review. First and foremost, the question is to what extent the site stands out from the rest. Do we really need a new online casino? And if so, why is it worth challenging your luck here in particular?
We got to the bottom of all these and many other questions in detail in the Vegas Hero test. The good news is that the provider is a licensed ✅ one. The operating Genesis Globald Ltd. has several casinos in this country in the start.
The concept of Vegas Hero perfectly complements what has been offered so far. The bottom line is that the operator’s sites are very similar in some respects. Nevertheless, a completely new form of entertainment awaits you here – and one that has been optimized for mobile devices to boot.
Of course, we can’t give exact details about the winning odds of all games, because almost each slot has its own values. The good news is that you usually have a winning table at your disposal. So when you open your favorite game, you can find out right up front what odds will be paid out depending on the symbol type and the number of identical images.
The RTP (theoretical payback), on the other hand, is set by the provider. However, thanks to the cooperation with top-class manufacturers such as Microgaming, NextGen, NetEnt, Play `n Go, Quickspin and Co. you can be sure that you can enjoy fair chances and high winning odds here.
The RTP is usually only below 96% if you have the chance to win a progressive jackpot. It does reduce the theoretical payback, but on the other hand, it can also enrich you by several hundred thousand euros. Our editors have randomly tested various slot games from the gut. In all cases, both the win rates and the frequency of payouts were solid.
Those who like to play classic games are clearly in good hands at Vegas Hero Casino 🎰. On the one hand, there are different game variants – many of them with side bets for even better odds. On the other hand, playing is easy overall. You don’t even have to bring any prior knowledge and can even venture to the tables for free. As a fan of roulette and blackjack, we can recommend Vegas Hero Live Casino to you. Here, too, the developers rely on regular odds.
Whoever wants to know exact values has the opportunity to put the support through its paces – just as our editors from essionslive.com did. It quickly became clear that the employees have obviously been extensively trained. Upon request, they will provide you with exact data. Whether this is really necessary, of course, you have to decide for yourself. Sometimes it is certainly more exciting to trust in your own luck and leave the rest to chance.
These games at Vegas Hero Casino are worth playing:
- Mega Moolah
Last but not least, the MGA Malta, which regularly checks the casino along with the win rates and payout rates, stands for the seriousness. To date, there is really nothing that could be criticized in any way. All the more we are happy to present you the other test categories as well.
Winning can be so easy – if you choose reputable providers like Vegas Hero Casino! The responsible parties rely on the best providers, and they in turn shine precisely through their exemplary win rates. Of course, we did not rely solely on the information provided by the operators, but tested at least a few games personally – with first-class results.
The game offer
Players cannot really expect much more than what is offered here. The operators at Vegas Hero Casino rely on first-class slots from renowned developers, classic table games 🎲, roulette, video poker, an extensive live casino and gigantic jackpots. There is definitely something for every taste.
The portfolio has been clearly structured so that you can reach your favorite games effortlessly with just a few clicks. Playing on the go is similarly easy, as there is no app download for the mobile version.
The website quickly shows that Vegas Hero is designed for smartphones and tablets. We will gladly reveal more on this topic in the complete review of the Vegas Hero game offer. In fact, everyone should really get their money’s worth here, because there is clearly no lack of variety in the Vegas Hero online casino.
The operators have done everything right in this area as well. They were obviously very keen to offer players as wide a selection of live tables as possible. For this reason, the two established providers Evolution Gaming and Net Entertainment were united in a special way.
There are various differences between the manufacturers – also and especially when it comes to the betting modalities. If you want more than simple roulette, the Vegas Hero Live 🎥 Casino is definitely the right address. Among other things, games like Rocket Roulette, various Poker versions and not to forget the spectacular Dream Catcher Wheel are offered.
It is possible to start from 10 cents bet in the live casino of Vegas Hero. Free live games are not available here, but in this point the offer is ultimately no different from that of other online casinos. At least a certain amount of willingness to bet you should definitely bring – it’s worth it!
In our review of the gaming section, you can learn more about game variants, betting options and, last but not least, winning opportunities that are open to you in the live casino. One plus point is clearly that Vegas Hero live also works flawlessly on the go. That alone should be reason enough to take a closer look at the gaming section.
Deposits and withdrawals to the customer account
Vegas Hero meets our expectations quite well in this area as well. Skrill and PayPal are missing in the cashier area, but you have a lot of secure alternatives at your disposal. The practical test showed that the deposit works just as easily in real time as we expect from a reputable online casino. You also do not have to fear fees here. The transactions are also absolutely secure. In this respect, all of our expectations were met.
For all options the minimum amount of 10 euros 💶 applies. The upper limit can vary, however, and ranges up to 5,000 euros for common systems. With this, you can start quite a bit in the casino. Advantageous is that you can already inform yourself about the deposit methods and conditions before a possible registration. This testifies to the highest transparency – another indication that Vegas Hero is reputable in every respect
Here is an overview of the allowed payment methods:
1. Deposits by bank account
- Instant bank transfer
2. Top up betting account with prepaid cards
The bottom line is that players lack nothing in this area. The non-existence of two payment methods can be easily overlooked. Despite everything, you have the option to make a deposit without any effort – among other things, with your checking account, or even by credit card and e-wallet. We really didn’t expect such a young company to be so well positioned.
In recent months, we have encountered various “newcomers” in the industry that have significantly fewer payment methods to offer. We are all the more pleased to be able to draw a positive conclusion here. We will be happy to go into more detail about the advantages and disadvantages of the various options in the corresponding test section.
You are welcome to verify your customer 🧔 account immediately. The operator will tell you in detail which documents are required for this on his site. The sooner you complete this step, the easier it will be to request a payout later. This is only possible for verified players. Otherwise, it is a matter of deciding on a deposit from 10 euros and having fun – a task that will certainly be easy for you at Vegas Hero Casino.
We would hardly have believed in a shortcoming after the first positive impressions. Unfortunately, this is exactly what shows up when it comes to the winnings payouts at Vegas Hero Casino. Although they are possible without any problems and even free of charge, the upper limit per transaction is only 2,300 euros – which is certainly clearly too little for many players.
Even after a jackpot win, you would have to exercise patience, because the upper limit can unfortunately not be shaken in Vegas Hero Casino. So the only thing left to do is to have money paid out several times. After all, the processing times are solid at one to three business days.
Whoever requests his withdrawal at Vegas Hero via Neteller or EcoPayz, usually does not have to wait longer than 48 hours for his money. The minimum amount is also convincing, because from 10 euros a payout is already possible.
This is how winning withdrawals work at Vegas Hero Casino:
- Bank transfer
It is important that you use the same method for withdrawals 💳 that you used to make your deposit. In all other cases, the bank transfer takes effect for reasons of money laundering protection. Here, the processing alone takes up to five business days, which is why e-wallets and credit cards are preferable in our opinion.
The Customer Service
We would gladly give Vegas Hero full marks if there was 24/7 support here. The staff is available daily from 10am, which is usually quite enough.
No common contact option has also been omitted. You can choose between the live chat and other options. We were also convinced by the fast response time. Requests of all kinds are answered as quickly as possible by a Canadian-speaking team. You can just point out by mail and live chat itself, if you are not powerful in the English language.
The staff at Vegas Hero Support will make every effort to answer your questions and help you reliably – no matter whether you want to know more about payments, gaming options, odds or technical issues. Usually it is enough to look around a bit on the provider’s FAQ page.
How to reach Vegas Hero Support
- E-mail: You can also send questions, concerns and criticism to the provider via e-mail. If you need assistance, then direct your message to email. Personal documents for verification are sent to email. Provided that there is reason for criticism, the employees are always open at email 📧.
- Live Chat: The Live Chat is active daily from 10 am. Here questions and problems can be solved even faster and easier. As a rule, an employee is immediately available to you. We ourselves did not have to wait longer than 5 minutes for an answer in the practical test.
There are really hardly any questions that are not covered in the FAQ. Therefore, the personal contact with the support is rather rarely necessary – at most to perform the necessary verification of your data. Otherwise, games, bonuses and promotions are also usually self-explanatory.
Vegas Hero Casino provides you with detailed information transparently. You don’t have to do anything more than read through the terms and conditions, because the rest comes naturally while playing. Nevertheless, it is of course good to know that you are not alone in case of a case, but will be supported first-class as well as with the highest level of competence.
Vegas Hero is a rather plain online casino. The homepage makes a solid impression without overwhelming its guests with colorful images, animations and the like. The fact that the concept is so minimalistic has a positive impact on the Vegas Hero performance. One should not forget that Vegas Hero is first and foremost a mobile online casino.
The designers have responded to the needs of their smartphone and tablet customers accordingly. One can also speak of timeless elegance, whereby the modern look is definitely impressive. However, you will only experience it on the homepage.
The categories themselves are clearly structured and thus you can expect a very simple menu navigation – another aspect that speaks for the provider. Of course, not only the design plays a decisive role for our evaluation. First and foremost, it is about the question of how the handling is.
You don’t have to look far for support at Vegas Hero Mobile 📱 Casino either. Further down you will find the Top Games, and you can immediately see how high the jackpots are, with which the provider currently shines. Overall, the simple structure is absolutely advantageous – and not only for inexperienced players who have little experience with online casinos.
We have already guessed that the website is innovatively oriented. After all, Vegas Hero is a provider of the youngest generation. This is reflected in various areas and by far not only on the website.
The Casino App
At this point we have no choice but to award Vegas Hero the full score. The operators have deliberately set up a mobile casino, whereby playing on the PC ultimately becomes a secondary matter. Almost all games – in fact, more than 1,000 – are available to you on the go. You do not have to download an app or perform any installations for this.
All you need is a mobile browser. This should usually be able to display all areas of the mobile Vegas Hero website without any problems, which is HTML5-based. Of course, the casino works just as easily and well on a tablet as it does on any smartphone. Since there is no need for a dedicated app, it doesn’t matter whether your choice is Android, iOS or any other system. The provider is accessible to anyone who owns a smartphone.
In fact, Vegas Hero Casino almost cuts a better figure on mobile devices than on the PC at home. The reason: those responsible have decided to focus significantly on the mobile gaming sector. This is where the future of modern gambling lies.
Just like the huge portfolio of games, all the aforementioned payment methods 💸 and support solutions are of course also available to you on the go. In the end, you take an almost real online casino with you quite comfortably – no matter where you are.
Vegas Hero is available for mobile use on the following devices:
- iPhone and iPad
- HTC, Sony, LG and Huawei
- Windows Phone and more
The performance of Vegas Hero’s mobile website speaks for itself. Provided you have a sufficiently stable internet connection, you will experience first-class loading times. It doesn’t matter whether you want to pass the time waiting in the doctor’s office or the lunch break. With Vegas Hero Mobile, all doors are open to you – both free of charge and with real money.
Vegas Hero promises a “heroic” welcome bonus to all those who have just registered and have not yet set up a customer account. Right at the beginning, users are given 50 free spins. In addition, there is a bonus 🎁 package in several parts that can amount to up to 1,000 euros – depending, of course, on how much you are willing to deposit yourself.
The Vegas Hero Free Spins were linked to particularly popular slot games, such as Neon Staxx, Dazzle Me, Sparks or Glow. When which free spins are active can be tracked in the customer account set up.
At last, a casino that doesn’t rely solely on NetEnt’s classic Starburst. That alone makes Vegas Hero a provider that is worth registering with. To start, you get from a deposit value of €10 your 100% bonus up to a maximum of €200.
The said free spins will also be credited to you directly. A bonus code is not required for this offer. Only the second transaction requires the entry of the code “WHERO2”. This way you will receive 50% up to 200€. With the codes “WHERO3” and “WHERO4” you are each 25% to 300€ sure. You have the option to waive individual bonuses.
A payout of winnings is only permitted at Vegas Hero when the Vegas Hero Casino Bonus has been wagered 40 times. This should not be difficult with the huge selection of slots and classics. Be sure to keep in mind that only wagers on slots count fully towards the turnover.
Similar conditions apply to the free spins that the casino gives you. Winnings resulting from this can be paid out up to a sum of maximum 200 euros. All amounts earned above this amount are forfeited. This is different with the classic starting credit. With this it is possible to win unlimited. And even a jackpot is nothing in the way – provided, of course, you have a little luck.
There may be casinos that apparently make it a little easier for you to achieve the turnover. However, you will have no trouble meeting the requirements at Vegas Hero Casino either. Afterwards, you are free to withdraw your money or continue using it to try out your favorite games, if necessary. By the way, the new customer bonus is not the only gift. Various other promotions are offered, and a VIP 🌟 program also awaits you at the heroic casino.
Use welcome bonus at Vegas Hero Casino – this is what matters:
- 50 free spins + $200 for the first deposit
- 50% up to 200€ on the second deposit (bonus code WHERO2)
- 25% up to €300 on the third deposit (bonus code WHERO3)
- 25% up to €300 on the fourth deposit (bonus code WHERO4)
- Minimum deposit 10€ per bonus
- 40-fold bonus turnover required
Security: how reputable is Vegas Hero Casino?
When checking the facts, the main focus was on where the strengths or even weaknesses of Vegas Hero Casino lie. The biggest strength is the cooperation with renowned softwares. But the casino provider can also score with its perfect customer service.
Help is available during standard service hours – although not around the clock – via live chat, e-mail and by calling the toll-free Canadian-language hotline. Vegas Hero specializes in Europe, with players based in Canada in mind in particular. A communication is possible in the casino without language barriers.
Even the topic of responsible gaming seems to be close to the heart of the operators. They have provided extensive information on their website and help in case of emergency that you as a player are supported by experts as quickly as possible.
In addition, there is the option to lock yourself out in case of pathological behavior. The block can be set up within a few minutes via support and can initially be achieved for one week.
The bonus concept is actually one of the most attractive we have experienced so far. According to the operator, free spins, deposit bonuses, cash gifts and exclusive promotions 💰 are offered. All the more worth the registration, because so you miss no highlight more.
The fact that the provider has been licensed by the MGA Malta clearly speaks for its seriousness. The authority took a close look at all factors and decided to give Vegas Hero a chance based on that. Constant controls are thereby a matter of course.
There was hardly anything that could be criticized in the fact check – apart from the lack of manufacturer information. The option to sort games by manufacturer would be desirable. In addition, Vegas Hero could already reveal in the preview which provider is behind the games.
At least some players prefer specific brands and would be grateful for these details. On the other hand, you get the info at the latest when you start a game. Factually, however, that was already the only criticism we can make at this point.
Securely, your data is also transferred, which is required, among other things, for verification ✅ of the customer account. An encrypted transmission makes access almost impossible for unauthorized persons. All the more we recommend to send copies of ID and Co. via the mentioned e-mail and not by post.
The data protection has a high priority for the operators. This is provided in particular when it comes to money transfers. Consciously, the choice fell on reputable payment providers that have been considered reliable and secure for years.
The facts at Vegas Hero Casino clearly speak for themselves. After putting the entire provider through its paces, we can unreservedly recommend it to our readers – and especially to those who like to play mobile games.
Our experience with Vegas Hero
Our Vegas Hero experience has been thoroughly positive. The support has been first class as well as friendly to our editors. The promised immediate processing of withdrawals also seems to be true, as we never had to wait longer than 72 hours for our money – with the exception of the classic bank transfer.
Deposits are made in seconds, so that nothing stands in the way of a direct game entry. We would have suspected a few shortcomings, but contrary to our initial assessment, Vegas Hero is by no means in its infancy.
The Genesis Globald Ltd. has gained a lot of experience in the industry as an operator. Accordingly, it was actually to be expected that Vegas Hero Casino would hit like a bomb right away – and it does indeed.
Our entire team felt in good hands from day one. Also and especially the website caused enthusiasm, because despite the simple concept it does not miss its effect at all. If you want to see for yourself, you should definitely play mobile.
Just here shows how successful the concept actually is. The game selection here is in no way inferior to that on the PC, because even for on the go you have around 1,000 slot machines, classics as well as live games at your disposal.
After registering, you are free to choose to make a deposit. This allows you to play for real winnings with real money far away from your own four walls. And also here crystallizes quite quickly how serious the company is. Just a few cents are enough to secure the chance to win several hundred euros.
This speaks for Vegas Hero Casino:
- Top provider for mobile entertainment
- Over 1,300 games for every taste
- No download required
- Secure and fast payment methods
- €1000 starting credit + 50 free spins
- Official regulation of the MGA Malta
- Support in Canada via chat, phone and mail
There is no deposit requirement at Vegas Hero. Nevertheless, it may be worth considering an investment. After all, you will be rewarded with a bonus up 💶 to 1,000 euros. The 50 Free Spins are on top, provided at least 10€ are deposited.
We noticed that at Vegas Hero Casino all customers are treated equally fair. There are fixed odds just on the slot machines. Thus, you can regulate yourself how high the winnings turn out – simply by choosing a round bet that suits you. On the other hand, there are the payout rates, which we have experienced as fair and reputable.
We are absolutely satisfied with everything we experienced at Vegas Hero Casino. Bonuses and promotions are coherent, the support does a first-class job by our standards. Fairness, transparency and seriousness are also not lacking here. All in all, this is a company that has truly earned its heroic name.
Mobile players enjoy special advantages here, of course, but you can also enjoy the game on your home PC and secure yourself many a top win with a small stake. The odds are solid, though of course we don’t want to forget that we’re dealing with games of chance here.
The Vegas Hero customer support team has a friendly tone. Above all, our editors have noticed that the employees know very well what they are talking about. There are no amateurs employed, but trained staff, who are well attuned to the high needs of the Vegas Hero clientele. All in all, we see good chances for the provider to prevail against its competitors on the market, even in the long term.