- HTML5 Web App
- Screen size optimized
- No real money wager required
- More than 2,500 games on the go
- All campaigns and promotions available
- No experience required
- Language setting somewhat complicated
- Complete scope only available after login
- Announced Android download not yet possible
Huge jackpots, an exclusive VIP program and the best games from Playtech – these are exactly three of the special attributes that define the Eurogrand Casino. The provider 🚀 has been active for more than 10 years. WGH International Ltd., a subsidiary of William Hill , based in Gibraltar, is responsible for the casino .
In addition to Eurogrand, the group operates other gambling sites that have always been known for their ingenious ways to win and, last but not least, for their appealing selection of games. So there are more than enough reasons for us to scrutinize the company.
Even the debut is a highlight for new Eurogrand customers, because the company rewards them with a € 100 welcome bonus .
At least as successful is the live offer, which leaves nothing to be desired in terms of variety. This top-class gaming experience should definitely not be missed.
We can already anticipate that loyalty in this online casino pays off. The Eurogrand VIP program is one of the best in Europe.
Table of Contents
Detailed review of the Eurogrand Casino
An objective consideration of the facts was also immensely important to us at the Eurogrand Casino. Of course, the fact that the provider has been active on the market for more than 10 years speaks for its seriousness . But in the end, that doesn’t mean that you are also satisfied with what is on offer here. We are all the more pleased to be able to show you all the criteria below that will help you to make a decision.
The odds
Win quotas should always be as high as possible in reputable 👍 online casinos like Eurogrand. After all, players register there precisely because they are hoping for fair opportunities and, last but not least, for attractive big wins. This hope was definitely not disappointed in our Eurogrand test.
The provider is of course not solely responsible for the outstanding values. Ultimately, as a software provider, Playtech has the greatest responsibility when it comes to fairness. The developer is known for simple standard games and also for above-average lucrative jackpot machines .
Slots like “A Night Out” alone have odds that are over 97%. And that is just one of many examples that we could give at this point. The size of the win rate actually has an impact on the RTP (theoretical repayment). Overall, the values in this area are convincing.
The range of games
In this test area, the points awarded on our part are a little lower. This has to do with the fact that Eurogrand only relies on one software. This means that the game 🎲 selection is of course not as outstanding as in some other casinos. Nevertheless, players get their money’s worth here, because there are a lot of sections that are abundantly filled with new content.
As a software provider, Playtech clearly focuses on slot machines – especially those that provide extreme excitement with progressive jackpots. But also live games, virtual roulette and blackjack tables, video poker, real poker and not to forget the Instant Win category ensure variety at the highest level.
The live casino
There are certainly live providers who have put together an extensive portfolio. That Playtech can keep up with them only becomes clear when you click on one of the live 🎥 games. Then Eurogrand will lead you to its special page. A new window opens, and this is exactly where various variants of well-known classics appear that are not visible on the main page.
At least now it becomes clear that you sometimes have to take a closer look to recognize the potential of a live casino. Eurogrand is well positioned when it comes to selection. In addition to the classics roulette and blackjack , various other games await you here – including hi-lo, baccarat, poker and the multi-game. The latter section makes the matter extremely exciting. Why exactly? We’ll go into more detail in the detailed Eurogrand Live Test.
Deposits and withdrawals from the customer account
Deposit
All common payment methods are available to you at Eurogrand. Only PayPal is not offered, but there are enough alternatives for the popular e-wallet 💶. In our detailed test on the subject of deposits to the Eurogrand customer account , we will reveal the details of the options available to you.
First of all, it should be emphasized positively that Eurogrand does not set any upper limits for you. All you have to do is pay at least € 10 . Whether you increase the sum to € 100, € 1,000 or € 10,000 is entirely up to you.
In the end, the company came up with a wonderful way to control your gaming behavior. Here you determine how much you want to spend a maximum of per week or month.
For reasons of player protection, it is advisable to use this function. For example, if you only have 50 euros at your disposal after deducting all monthly costs, then that should also be your maximum limit for deposits at the Eurogrand Casino.
Payout
The customer service
We can only praise the customer service that Eurogrand Casino has set up. Although the Canadian-speaking staff are not available around the clock, you will at least be supported between 9:00 and 23:00 – seven days a week.
If a question arises outside these times, you can of course contact the support via email. By the way, Eurogrand is also strongly represented in the social networks. Among other things, the company announces new games and bonus promotions here, but there is of course also the possibility to contact the operators or those responsible for customer service.
Really nothing can be criticized about the Eurogrand support. All contact options are clearly shown to you, the communication costs you of course nothing. In the test area “Customer Service” we report in detail about the competence and reliability of the support team 🧔. Here we would like to give you already a first overview of the ways to contact us.
And this is how you can reach Eurogrand Casino Support:
- By phone: The company has set up a freephone number for players from Canada and Austria respectively. Provided you live in Canada, the easiest way to contact the team is to call 0800 – 6646 725.
- By email: If your questions or concerns have a little time, then written contact is a good option. Erreichbar ist der Kundendienst unter email. On a positive note, the response time is fast. Longer than a few hours you usually do not have to wait for a response.
- Per Live Chat: The chat function is available to you in the casino during the specified opening hours. However, you can only use this after registration. As an unregistered guest, you are left with the two aforementioned alternatives.
Essionslive.com was not satisfied with the options as such alone. The response times and the professional competence of the employees were also checked. It quickly becomes clear that the team behind the scenes is specially trained on all issues relating to casino games, bonuses, promotions and, of course, the technology of the casino.
Website
The website of a casino can basically be viewed from two perspectives. On the one hand, there is design and appearance. This area is primarily a matter of personal taste. Our editors have therefore dedicated themselves to the task together and can gather a few facts here that allow an objective assessment.
Let’s start with the background. Eurogrand already opted for simple elegance years ago. The black, which forms the contrast to the web overlay as well as the preview images, is possibly a little too plain for some players.
After all, there are no distracting banners or too colorful design in the background that could distract you from the actual action. On the other hand – and this is the more important factor – there is the website structure.
The detailed test on our pages is intended to show you what advantages and disadvantages the website of Eurogrand brings with it. This includes, among other things, the clear sorting of the game sections.
At the very top, directly below the registration function and your then displayed customer account, you will find the opportunity to download the Eurogrand software or to learn more about promotions 🎁, first steps, payment methods, the VIP Club and the like. We also have no doubts about the transparency of the Eurogrand website.
At the very bottom you will be told the details about the operator, and from here you can open all the links that inform you about, among other things, privacy, contact options and the like. Also, with one click you can reach the pages of the licensors, in this case the Gibraltar Gambling Commission.
Casino App
The advantage of this is that you can play without interference even without good internet reception. However, the range of slots and classics is significantly reduced compared to the mobile website. This makes it all the more sensible to use both options – whenever the advantages outweigh the disadvantages. Provided you scan the corresponding QR code, the app is released by sending a link directly.
Here you enjoy a convenient way to play, because the app updates run automatically without any Play Store at all. This is of course more convenient than if you were to pull Eurogrand Mobile 📱 from Google Play.
Eurogrand Casino is available for mobile use on the following devices:
- iPhone and iPad (from iOS 6.0)
- Galaxy S5, S6, S7, Note, Tab, Edge, and more
- iPhone 4 and above
- iPad 2 and above
- Android (from 4.0)
- Chrome, Firefox Browser
Our detailed review of the Eurogrand Mobile Casino shows you where the strengths and weaknesses of the apps and the mobile HTML5 website lie. If you are clever, you will compare both options and use the apps on the go, while the mobile website is used on your couch at home. All you have to do is register once for all the options offered.
The provider also shows a fair side when it comes to turnover conditions. After 35 times playing through bonus plus own money you are allowed to have all winnings paid out. The bonus itself is deducted from the total amount beforehand.
Of course, you should not be tempted by the high bonus alone. It makes sense to look at our test section and be aware of how high the turnover is in the respective currency.
An example: you deposit 100 euros. This amount is automatically doubled by Eurogrand. The total available 200 euros should now be wagered 35 times. This means, only after wagering 7000 euros 💶 is a payout of winnings allowed.
If you request a withdrawal beforehand, the offer will automatically expire. Of course, you can also waive the Eurogrand welcome bonus completely if you wish – and thus also avoid all turnover requirements.
Use casino bonus at Eurogrand Casino – here’s what you should look out for:
- 100% bonus up to $100 – deposit of $20 required
- 35 times turnover of bonus and own money
Security: how reputable is the Eurogrand Casino?
Eurogrand was launched back in 2006 and is still one of the market leaders in the online casino industry. Despite the fact that the company relies solely on Playtech as its software in all areas, the competition has a hard time passing the corporation. There are thousands and thousands of players for whom no other provider than Eurogrand Online Casino comes into question.
The question of whether there is a serious gambling company behind the brand actually answers itself. The license issued in Gibraltar alone speaks volumes, because after all, the gambling authority there is considered one of the strictest in all of Europe. When it comes to the liquidity of an online casino, the requirements are even higher than those of the MGA Malta.
The company has also been awarded by Gamble Aware. This body audits the security 🔒 measures taken by a provider in the industry. At Eurogrand, player protection is clearly a top priority.
Behind the Eurogrand brand is WHG (International) Ltd, one of the most experienced gambling companies in the world. The company not only operates this online casino, but is also the owner of other well-known brands – including 21 Nova and William Hill (to William Hill Casino Test).
The Gibraltar Gambling Commission has granted the label licenses for sports betting and gaming. Accordingly, all areas of William Hill are covered by the company: starting with WH Bingo, and ending with Sports and Vegas. Eurogrand is a little smaller than its sister casino, but it still has a lot to offer.
The operators of Eurogrand Casino Online continue to rely on the expertise and flexibility of Playtech software. This operator has managed to develop an incredibly varied range of games. Today, you can even benefit from real live classics, which are filmed in studios rented specifically for this purpose and broadcast in real time.
The Playtech brand became known primarily through profitable jackpot slot 🎰 machines. At that time, the company had received a license from Marvel.
Today, other superheroes are in the foreground at Playtech and Eurogrand, because the cooperation with Marvel was already ended some time ago. However, not only Batman and Co. create the balance, but also various license slots that revolve around well-known movies and series.
Whoever is looking for high-carat winnings should definitely take a look at the jackpots section in the casino. It is not uncommon for millions to be played out, and there have been quite a few winners in recent years.
With all the advantages that Eurogrand delivers to its players, we must now come to a less than pleasant fact. The fact is that the operators take a very long time to process and then carry out withdrawals. In the past, this often led to negative criticism.
After our extensive casino test, however, we can assure you that the waiting times that sometimes occur are not a sign of a lack of seriousness. You can be sure that you will receive your winnings as quickly as possible.
Last the team behind the scenes proceeds very conscientiously. After all, there are sometimes enormous sums to be transferred. This takes time and wants to be well checked ✅ – also and especially to protect you from possible fraud by third parties.
Another important aspect is the registration at Eurogrand Casino. Only after it has been carried out, you as a player have full access to the casino games. Playing for free without registration, unfortunately, is not possible here.
After all: You do not take a risk with the registration. If you do not like the Playtech games or generally do not feel like investing real money, then you are free to use the free games or to unsubscribe again if necessary.
Our experience with Eurogrand
European precision, fairness and innovation – these are just three of the many attributes that we were able to experience for ourselves at Eurogrand Casino. Of course, we would like to share our personal impressions and experiences with the provider with you.
We would like to tell you here how the first impression is, which games seem particularly recommendable and whether the statements made by the provider on bonus conditions, odds and the like are actually true.
After that, you are of course welcome to register yourself and gather your own experiences at Eurogrand. We can already state that this online casino can be recommended with a clear conscience – regardless of your personal gaming tastes.
At the very beginning, our editors noticed that Eurogrand has remained true to its concept until today. Colorful thumbnails still dominate against the black, timeless background. The welcome bonus 🎁 from Eurogrand Casino has also existed for what feels like an eternity. Apparently, the provider drives with its structure best – for which speak the many customers who are registered for years in the casino.
Eurogrand is a brand that has always stood for solid games. Playtech is not the least to thank for the online casino’s enormous success, as the collaboration is one of the best experienced in the European gambling market today. The company also focuses on putting the player in the spotlight. This works best through the various bonus promotions, which are just not set solely to new customers.
The VIP program is also impressive. Through regular new introductions, it is possible for the provider to keep its guests happy in the long term as well.
Whoever knows Playtech games, after all, not only knows to bet their high quality, but can also be sure to encounter attractive Eurogrand winning odds. After more than 10 years on the market, the people in charge know exactly what players want – and they have always coordinated perfectly with “their” software provider. Meanwhile, Eurogrand also owes its success to the fact that many slots and classics no longer need to be downloaded.
This speaks for the Eurogrand Casino:
- Competent support through Canadian-speaking support
- Unusual live games from Playtech
- Free entry thanks to various demo versions
- High-profile jackpots
- Playable with and without download
- First class games from Playtech
- Experienced online casino
Live games are a must for today’s online casinos – at least if they want to stand up to our rigorous scrutiny. As an unregistered guest, you initially only get a small overview of what’s in the live 🎥 casino.
Have you logged in, then you will probably be surprised just like us, how extensive the offer is at Eurogrand Casino. You can choose from roulette, blackjack and other games in different variations.
To ensure that everything is above board at Eurogrand Casino, the provider is subject to permanent controls by the Gibraltar Gambling Commission. You will hardly find a stricter regulatory authority in Europe.
This not only stands for the protection of players and transactions, but it also demands a high level of liquidity from the licensed online casinos. This guarantees that you will receive your winnings in any case.
Eurogrand is very well positioned when it comes to payment methods. Accordingly, you can actually opt for any option without having to worry about security. Deposits work without any problems.
You always have the option at Eurogrand to deal with the game offer for free. The only exception is the Eurogrand Live Casino, which does not exactly demand huge sums from you. Basically, the offer of the company can be seen.
Even after collecting our own impressions, we were only able to find a few aspects that could be criticized. For example, the processing times set by Eurogrand are a bit too long. In practice, things looked a bit different. While four days waiting time is specified, we actually never had to wait longer than five business days for our money. This is paid out in any amount without any ifs and buts.
- HTML5 Web App
- Screen size optimized
- No real money wager required
- More than 2,500 games on the go
- All campaigns and promotions available
- No experience required
- Language setting somewhat complicated
- Complete scope only available after login
- Announced Android download not yet possible
All in all, the Eurogrand online casino can be rated absolutely positively. The first positive impression was also confirmed in the long-term test. If you would like to find out more, then take a look directly at our other test sections on Eurogrand.