- Years of experience
- Top games of well-known brands
- Good support
- Limited winnings on Free Spins
- Some payment methods are missing
- AGBs only in English
Table of Contents
Casino Room test and rating
Although Casino Room has been around since 2005, the company is actually not yet a household name to many Canadian players. That could change shortly, because this innovative provider in particular has come up with quite a few things to keep customers happy in the long term. Among other things, this means the various promotions 💰, but also the game portfolio as such. In the meantime, Casinoroom offers its users more than 1,200 titles in various classic categories.
The welcome bonus is certainly striking. In addition to 100% real money credit up to a fabulous 1,000 euros, freshly registered players can secure a whole 100 free spins immediately after depositing. However, we will take a look at that and many other facts in today’s big review to see whether the offer also keeps what it says in terms of conditions. In addition, we take a look at the service, payment methods and security.
Innovation, that is clearly capitalized here. Many describe the casino as flawless, which may certainly be due to the perfectly thought-out website. This makes it easy even for beginners to immediately get into the game. The operator is the Ellmount Gaming Ltd., which was already founded in 1999 and thus actually belongs to the older groups in the industry. If there is one thing that those responsible do not lack, then it is definitely know-how.
- Years of experience
- Top games of well-known brands
- Good support
- Limited winnings on Free Spins
- Some payment methods are missing
- AGBs only in English
Extensive review of Casino Room
Casino Room is operated by Ellmount Gaming Ltd, whose parent company is in turn Ellmount Interactive AB. In several parts of the world, including Malta, Curacao and, of course, the hometown of Stockholm, the renowned gaming company employs an estimated 50 employees. They not only provide support 💬, but also make sure that everything runs smoothly on the casino website.
The focus of the group is to ally with providers that have already made a name for themselves in Europe. Basically, Casino Room provides typical casino games, such as slots, roulette and baccarat. Other products, such as poker and the like, are actually not offered here. The company also refrains from sports betting, because ultimately one wants to remain true to the chosen name for this online casino. This generates authenticity, and it is precisely this that quite a few thousand customers throughout Europe appreciate today.
The odds at Casino Room
It must also be clearly stated here that the software providers are primarily responsible for the odds – as well as for the payout rates of individual games. Casino Room itself has little to no influence on this.
However, it was the casino operators who had to make decisions years ago. They have intensively dealt with different cooperation partners and ultimately only brought such providers on board, who themselves enjoy a serious reputation in the industry.Whether and how much is won is determined by tightly controlled random number generators in most game categories. All the better that the online casino and its partners are not licensed by just anyone, but by the MGA Malta. Just this gambling authority are fair odds important, so that players also feel in good hands in the long term in the casino.
These games at Casino Room are worth playing:
- Gonzo`s Quest Megaways
- Lightning Roulette Live
- Equador Gold
- Piggy Riches Megaways
- Crazy Time
Just because you have no influence on the winnings anyway, you should also not make the choice of the game dependent only on how high or low its odds turn out. It is far more important to have fun. Then payouts become a minor matter and you will be even more pleased when it actually comes to high sums. In addition, you can of course also vary the bet at Casino Room. If you invest a little more, you logically have the chance to collect higher amounts.
The Casino Room Game Offer
The supplier has always been concerned with focusing on quality and putting quantity a little behind in contrast. In the meantime, the Casino Room portfolio has grown significantly here as well. In terms of breadth, Casino Room has a lot to offer – thanks in particular to the experienced software 🚀 partners, such as NetEnt or also Play `n Go.
Customers can choose between slots, jackpot games, tables and live gaming. The latter has only recently been given its own place and is very popular with most customers, because a lot of excitement can be generated with little effort. But more info on that in a moment. In total, there should now be around 1,200 gaming options that customers can enjoy around the clock.
The biggest strength is the portfolio already because all games come from top partners. Their good reputation has already preceded them for many years. Anyone who has taken a look around and perhaps even tried out some of the free games will know what we are talking about. Besides the graphics, loading times and performance are also convincing.
The Live Casino at Casino Room
Playing like in the local casino, that is no problem here either. For some time now, Casino Room Live has been working together with the two experts Evolution Gaming as well as NetEnt. It couldn’t be any better, because as word should have spread by now, both companies are very well positioned – in terms of breadth, but of course also in terms of quality.
NetEnt is, as always, the provider that has taken a classic approach to the live tables. So there is roulette, blackjack, baccarat and other games in different variants. The betting range is from 50 cents 🪙 to several thousand euros – depending on which table you choose in the casino room. The nice thing is that you are directly provided with short information about the gameplay. However, you have to know English to understand the instructions.
Deposits and withdrawals to the customer account at Casino Room
A personal account, which can be set up as usual within a few minutes. You will receive an SMS from Casino Room with a confirmation link. As soon as this is entered, nothing more stands in the way of logging in. The registration is necessary to play in the casino with real money. A deposit allows the operator in principle already from 10 euros.
Once you have decided on the real money mode and the chance of real winnings, you can choose between several common methods in the cashier area. More about that in a moment. There are several reasons why our rating is not too high. One would be the fact that important options, including EcoPayz, are completely missing. Another aspect is the limits.
Depending on the option, players may deposit up to 2,000 euros. With most methods, it is only 500 euros. This is not exactly ideal for high rollers, as many of our readers usually invest significantly higher sums – especially to benefit from jackpot odds and to climb VIP levels without having to wait long.
For average players the limits may be sufficient. However, those who generally play with higher sums have only two options: either perform several transactions or look for alternative providers, such as Sunmaker. In terms of deposit limits, Casino Room could certainly step it up a notch to meet the needs of players with higher demands.
These options are available for selection:
- Instant bank transfer
The comparatively manageable selection of methods has quite some advantages. On the one hand, a quick decision is made with it, and on the other hand, you can of course always rely on the safety of the money when depositing in the casino room. It does not matter whether you invest 10 or 2,000 euros 💶. Fees are also none. The entire amount for which one decides here is thus credited to the customer account.
The company provides one with only those methods with which booking is possible in real time. So it doesn’t take longer than a few minutes before players can devote themselves to favorite slots and classics. Of course, everyone is free to look at the portfolio for free to get a first impression.
Winnings are always released for payment when one has fulfilled the bonus conditions. According to the provider, a maximum of 30,000 euros can be requested monthly and a maximum of 10,000 euros weekly. Processing usually takes place within 20 hours, provided all requirements are met. This also includes verifying one’s account as early as possible. The data comparison serves the operator’s own security and also helps to detect fraud attempts in good time and to ensure the protection of minors.
Important to know: Even in the Casino Room, a payout is only allowed with the method that was already specified when depositing. In exceptional cases, such as Paysafecard, you get the credit to the bank account. The money laundering protection law that applies in the EU also applies to this online casino.
Commonly, casino players have already set up an account with e-wallet providers and then naturally prefer to use them. But even if you have no experience at all, you can quickly find a suitable payment method in the casino room. In fact, the online casino does not make it too difficult.
This is how winning withdrawals work at Casino Room:
As it turns out, there are just four options for customers to choose from. This also explains why our technical editors did not award the full score. Most of the competitors in the industry are simply much more broadly positioned in this area and thus also reach those players who prefer traditional payment methods 💳.
After all: Also when paying out no costs, although this only applies to the provider itself. Any fees on the part of the payment service providers should be asked in good time, so as not to experience any unpleasant surprises.
Documents verifying the specified data are best sent directly to email. The sooner this duty is taken care of, the less complicated it is to request a first payout after fulfilling the bonus requirements. The processing of the data usually takes place within a few days.
The operators have not left out any contact option, which certainly speaks for their seriousness. Not only that one can choose between the common options of e-mail, hotline and live chat. You also have the opportunity to contact the Casino Room customer service by Skype.
We would especially like to praise the comprehensively trained support team for the insanely fast response times. Long queues are spared at the hotline, and verifications are also completed here as said without ifs and buts, so that you can soon look forward to the first payouts. The live chat is also preferred by most players here, as the employees provide suitable as well as easily understandable answers within seconds.
The operators have literally rolled out the red carpet for their guests. The path leads directly into the game, whereby the offered categories may be self-explanatory. Those who already have favorites will find them without effort via the search mask. And of course, one is also informed about the bonus, which is aimed at new players.
The handling is so simple that the start is no hurdle at all even for new customers without experience. And should something be unclear, you can rely on friendly staff as expected. Support is quickly found.
Which contact option is the best, that remains probably a question of personal taste. By the way, there is nothing to stop you from looking around the website without an account first and finding out about bonus conditions, for example.
The Casino Room App
For the company’s founders, it was important to cover all target groups. Early on, they developed a Casino Room Web App using HTML5, which to this day can be accessed by anyone regardless of their choice of device. In fact, the beauty of this form is that it is compatible with all systems. Native download apps 📱, on the other hand, are not provided by Casino Room.
If they were to continue to limit themselves to download apps alone, this would leave out a broad target group – namely all those who choose Windows Phones, HTC and other alternatives to Android or Apple.
New mobile games are added fully automatically. Updates are nevertheless also necessary here, because the more up-to-date the software and browser are, the more you benefit from the high quality of the mobile Casino Room offer. Loading times as well as the performance have fully convinced us in the test. However, it must be said that of course nothing works without a stable Internet connection.
Casino Room is mobile usable on the following devices:
- Samsung Galaxy
- HTC, Sony, LG and Huawei
- Windows Phone and more
Whoever has decided to use the Casino Room Web App can choose at will between demo games and the real money mode. The latter requires a deposit. All those who have already dealt with the methods explained above know that they work just as well on the go as at home. Consequently, no one is bound to turn on the PC to be able to make transactions.
Once the credit is made, the first 30 Casino Room Free Spins beckon alongside the real money bonus. Seven days in a row one is then granted each 10 game rounds free. Now, however, we must come to the crux of the matter. All winnings resulting from the free spins are subject to strict turnover requirements.
The same applies to the Casino Room Bonus, which players receive in parallel. Only when both amounts have been wagered 35 times is a withdrawal allowed. The challenge should be solvable, but requires a lot of perseverance. The offer expires after 60 days. Time limits exist, of course, with many companies in the industry.
We were really shocked by the information that winnings from the 100 free spins, provided that the conditions are met, can only be paid out up to a maximum of 100 euros. So it wouldn’t do you much good to go all out. Annoying when a large part of the winnings is taken away again after all the effort.
As usual, other specifications must be met. Not only that payment methods like Neteller and Skrill are excluded from the promotion. There are also games that do not contribute to the revenue. The good news is that these are at least transparently pointed out to you.
Whoever does not understand English is at a disadvantage. The brief information about the bonus can be found here in Canada, but all the detailed terms and conditions have unfortunately not yet been translated. This makes it difficult for players without language skills to weigh up the pros and cons of this offer.
- 100% bonus up to 1.000€
- 100 free spins for various slots
- 10€ minimum deposit required
- Bonus code: not necessary
- 35-fold turnover
Security: how reputable is Casino Room?
With more than 15 years of experience, Casino Room can definitely hold its own against the competition in the market. You don’t have to worry about player protection at all here, because it is precisely this that comes first for the operating Ellmount Gaming Ltd. The fact that it is a reliable company is proven by the official EU license ✅, which was issued by the MGA Malta.
This alone at least states that everything is above board with the winning rates and also in the area of payments. In addition, the gambling authority attaches great importance to data protection. The Casino Room is particularly concerned about this. Only the most up-to-date security systems are used here.nonenonenone
Security and reliability is what you want, especially when it comes to money. Casino Room pays all the more attention to guaranteeing these values in transactions. Transactions run smoothly here. That alone conveys a feeling of seriousness.
Our experience with Casino Room
As always when we test online casinos, personal impressions resonate. In fact, we have been able to gather some experiences in the Casino Room in the meantime, which were predominantly positive in nature. Before we now come to the advantages, we unfortunately have to make a little criticism.
The fact that you can at best make 100 euros profit from the free spins, we personally find not exactly optimal. After all, customers invest a lot of time not only to play the free spins, but also to achieve the 35-fold turnover. A high reward should already be in there.
As a beginner, you are in good hands at Casino Room, because the operators rely on simple structures and game sections that really everyone can do something with. The fact that the company focuses on slots is immediately noticeable. Nevertheless, one naturally has the opportunity to engage a little with the tradition of gambling, and even a live portfolio is available.
Those with experience can easily access preferred games via the search function. For everyone else, Casino Room provides successful recommendations that are worth looking at in any case. We would like to praise the provider for the simple structure of the website. Even inexperienced new customers can use it very easily. This applies not only at home, but also in the mobile version.
- Already many years on the market (2005)
- Cooperation with top partners like Evolution Gaming, NetEnt or Microgaming
- Direct access in the browser
- Well-designed web app
- Accessibility via many channels including live chat, Skype, hotline
- International casino with MGA license (which does not target players from Canada)
- Simple handling – both on desktop and mobile devices
Fast, uncomplicated and safe gaming fun is possible at Casino Room in any case. After all, it only takes a few minutes to set up your own account. The deposits themselves work in real time. Thus, nothing stands in the way of a direct entry. Fairness also takes a high priority. The cooperation with well-known and successful providers alone guarantees solid payout rates.
Last but not least we would like to mention the support in a positive way. Rarely before have we encountered a casino that also provides fast help via Skype. There is neither a lack of a hotline, nor do you have to do without any other contact option. It would be desirable to have information about the service hours, because even with more detailed research, we could not find them on the website. Otherwise, there is a lot to be said for paying Casino Room a visit.